Business Cloud HelpDesk
24/7/365 technical support services to meet your remote workforce needs.
to be productive are implemented and supported properly. Unfortunately, the majority of SMBs don’t have the IT support to accomplish this.
Recent events have dramatically increased the number of employees working remotely. This shift has introduced a new set of help desk challenges as well as additional strain on internal IT assets.
Business Cloud HelpDesk from AppSmart provides a 24/7 live support solution to meet all of your technical support needs.
Normally $25 per user per month
Special Crisis Rate:
Just $14.95 per user per month.
Help At the Times You Need It.
Supplement your IT Staff.
Supplement your Support Offerings.
Whether you are an organization, or a consultant that supports support, you may need extra resources during these times. Business Cloud HelpDesk can help supplement your existing support or give you access to resources you don’t currently have.
Remote Workforce
Simple, fast, compliant with privacy standards.
Bandwidth Optimization
Strong internet access is critical to the success of remote workers. We can help maximize performance of routers and modems to en- sure you’re getting the most out of your home or office connections.
Always Available
With 24/7 live support, you don’t need to worry about dead times our managing on-call rotations. Your team will have the support they need when they need it.
Security
Remote workers bring new challenges from a security perspective, constantly accessing company servers and data from potentially unsecured networks. Our engineers can help secure laptops and devices to reduce the risk of ransomware and malware attacks.
Comprehensive Solution
We provide complete support to office-based and remote teams. By covering software, hardware and internet access related issues, we’ll ensure the risk of downtime is minimal.
Reduce Costs
Our low, monthly pricing model keeps your support costs predictable and for most SMBs, provides a significant savings versus hiring in-house support.
93% Customer Satisfaction
Business Cloud HelpDesk has great customer satisfaction, and +75 for Net Promoter Score’s for you marketing gurus.
Proven Results
With thousands of SMB customers and best in-class process, our services consistently receive top marks for both quality and response times
First Call Resolution
With 96% first call resolution, Business Cloud HelpDesk is amongst the best in the business.
New World Order: Interacting without Interacting
Keep things moving.
There’s not a lot of option here — you need to keep your organization moving while people are working from home. Telecommuting technologies can help.
Making it easy.
No Risk.
No Obligation.
When you allow us to quote, you are under no obligation. As your advocate, we only want you to secure the services that make sense. Already have a solution in place? Allow us to quote, and one of two things will happen: you'll confirm that you have a decent deal already, or better yet, we'll show you an even better solution that fits your needs and/or budget. Either way, you win!
