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Types of Services:

Cisco CCC-QD Standard Agent, CCC-QD Premium Agent


Offer extended to organizations with 1,000 or fewer agent. No add-ons or customizations included in the initial 5-day deployment. Billing starts once tenant is provisioned and configured based on submitted requirements. Minimum three month term. At the end of the three month term, customers can continue service at list price, cancel th eservice, or explore other flexible contract options. Healthcare organizations may request a 90-day free trial.Offer available for 90-days.


CCC-QD Standard Agent for $130/agent/month, inclusive of VOIP and free PSTN from Masergy for the first 90 days and CCC-QD Premium Agent for $170/agent/month, inclusive of free PSTN from Masergy for the first 90 days, VOIP, email and web chat, Free toll/local number access and PSTN call delivery to US agents and EMEA agents,respectively for the first 90 days¥Free soft-phone is included with the option to use existing end-points. Express Lead time: Typically 5 business days from order to live. Learn More